Course Summary
What do your clients need to have the absolute best experience? How can the psychology of persuasion navigate gentle sales, boundaries and re-assure the final purchase? Learn how to create a comfortable client-first experience that they will tell everyone about.
BONUS CONTENT
QUESTIONNAIRE
Beyond the Surface: 24 Questions to Truly Know Your Client
CHECKLIST
Every Client, Every Time: The Ultimate Workflow Consistency Checklist
VIDEO
Beyond the Ask, How to Push Back (Role Play)
IN THIS CLASS:
- Client Self-Perception Psychology
- How to Apply Needs and Motivations to Client Experience
- 3 Pillars of Great Experience: See, Serve, Socialize
- How do we Serve and Treat our Clients in the Sales Process?
- Action Items and Encouragement for Next Steps
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